Cookie Policy
Understanding how LogiGlow uses tracking technologies on our platform
What Are Tracking Technologies?
At LogiGlow, we use various tracking technologies to enhance your experience on our budgeting platform. These small pieces of data help us understand how you interact with our financial tools and allow us to provide personalized insights for your money management journey.
Think of these technologies as helpful assistants that remember your preferences, keep you logged in securely, and help us improve our budgeting features based on how people actually use them. We're transparent about what we collect and why – because your trust is essential to helping you achieve your financial goals.
Types of Tracking We Use
E Essential Functionality
These keep our budgeting platform working properly. They remember your login status, save your dashboard preferences, and ensure secure access to your financial data. Without these, core features like expense tracking and budget creation wouldn't function.
A Analytics & Performance
We track how you navigate through budgeting features to identify which tools are most helpful and where people might get stuck. This helps us prioritize improvements to expense categorization, goal tracking, and reporting features.
P Personalization
These remember your preferred budget categories, currency settings, and notification preferences. They help us show relevant financial insights and suggest budgeting strategies that match your spending patterns.
M Marketing & Outreach
These track which educational content about budgeting you find most valuable, helping us share relevant financial tips and course recommendations. They also measure how effective our financial literacy campaigns are.
How Tracking Enhances Your Experience
Here's what tracking actually does for you as a LogiGlow user. When you set up budget categories for groceries, transportation, and entertainment, we remember these preferences across sessions so you don't need to recreate them every time you log in.
Our analytics help us notice patterns – like if many users struggle with the expense input process, we redesign it to be more intuitive. When we see that people frequently use our debt payoff calculator, we know to create more resources around debt management strategies.
The personalization features learn from your budgeting behavior. If you consistently overspend in certain categories, we can surface relevant articles about controlling impulse purchases or finding better deals. This isn't about judgment – it's about providing helpful resources when they're actually relevant to your situation.
Essential Cookies Cannot Be Disabled
Essential cookies that keep LogiGlow functioning securely cannot be turned off. These include authentication tokens that keep you logged in safely, session identifiers that maintain your budget data access, and security measures that protect against unauthorized account access. These are fundamental to providing financial services online.
Data Retention and Your Control
How Long We Keep Different Types of Data
- Essential Session Data Until logout
- User Preferences 2 years
- Analytics Data 14 months
- Marketing Tracking 13 months
- Performance Metrics 26 months
Managing Your Browser Settings
Browser-Level Cookie Controls
You can manage cookies directly through your browser settings. Here's how to access these controls in popular browsers:
Settings → Privacy and Security → Site Settings → Cookies and Site Data. From here you can block third-party cookies or clear existing data.
Options → Privacy & Security → Enhanced Tracking Protection. Choose Custom to fine-tune which tracking technologies to block.
Preferences → Privacy → Manage Website Data. You can remove stored data or prevent cross-site tracking entirely.
Settings → Cookies and Site Permissions → Cookies and Stored Data. Configure blocking levels and clear existing cookies.
Third-Party Services We Work With
LogiGlow integrates with several trusted partners to provide comprehensive budgeting services. Google Analytics helps us understand which educational resources are most valuable to our users in Vietnam. We use their data to improve our financial literacy content and make sure people can find the budgeting tools they need.
Our customer support platform uses tracking to provide better help experiences. When you contact us about expense categorization or budget setup issues, they can see your previous interactions to provide more relevant assistance without you having to repeat yourself.
Payment processing partners handle transaction data securely, but they don't track your browsing behavior on our educational content. Their tracking is limited to payment security and fraud prevention for any premium features you might use.
Questions About Our Data Practices?
If you want to know more about how we handle your data or need help with cookie settings, our team is here to help. We believe in transparency when it comes to your financial data and privacy.
Reach out to us at [email protected] with any questions about tracking, data retention, or privacy practices.